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FAQ for ZKK courses

Below you will find answers to frequently asked questions on the courses taught at the ZKK. Please contact us directly if your question is not answered in these FAQs. Your contact person is Ms Julianna Galambos. You can also send an e-mail to zkk@uni-passau.de.

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Registration

You will find the exact registration dates under "Courses for Students". The two-week registration phase usually begins one week before the start of lectures and the closing deadline is at the end of the first week of lectures. Registration for any remaining places or the waiting list is possible at any time.

You can register for as many courses as you like (i.e. add all the seminars you would theoretically like to enrol in to your priority list). However, places will be allocated randomly and you will be admitted to a maximum of 4 seminars and a maximum of 3 computer courses per semester. For details, check out our Course Requirements.
If there are any remaining places in the seminars or computer courses after the end of the official registration period, you can register for them as well. Visit "Places available" to check for availability.

Yes, you need to register for every course. If you come to attend a seminar or IT course without having registered, you will not be admitted.

Students must register via Stud.IP. The ZKK does not accept registrations by telephone or e-mail. Please note that you will not be admitted to attend a course without registration.

Yes, only students of the University of Passau get to attend ZKK courses. However, some of the courses are open to university staff and alumni.

The only way for you to find out whether you are finally registered for a course or have been included in the waiting list is to check the messages in your Stud.IP account. You will not receive any other confirmation e-mail. So make sure you regularly check your messages on Stud.IP.

Naturally, you can access Stud.IP yourself to check whether you are registered for a course: if a course appears in "My Courses" on Stud.IP then you are finally registered for it. You will find the waiting list entries all the way at the top.

Waiting lists

Yes, there is a waiting list. On the day of random course allocation, a waiting list along with an order of priority will likewise be determined by random selection for each seminar. If you are at the front of the waiting list, you have good chances of being selected for a seminar place the next time places are allocated by random selection. You will be automatically notified by Stud.IP if you are allocated a place and taken off the waiting list. So make sure you check your account regularly. If one or more places become available in the week before the course starts, all persons on the waiting list will be notified in writing via Stud.IP. The place that has become available is allocated to the first person to respond to the notification. Unfortunately, the waiting list order cannot be followed in this case for organisational reasons.

On average, 30 percent of the seminar participants cancel their registration up to one week before the course commences. If you are at the front of the waiting list, you have good chances of being allocated a place and taken off the waiting list.

You do not get placed on a waiting list for all the courses you included in your priorities. When courses are allocated at random, you will be allocated a maximum of four places – either directly in a seminar or on a waiting list. So, if you wish to enrol in three seminars and are randomly allotted a place in none of the seminars or in one or two seminars, you will be given a place on the waiting list for the three, two or one course(s) that figure at the top of your priorities. The same procedure is followed if you wish to enrol in only one or two courses.


This is how to take your name of the waiting list: the waiting list entries are shown on Stud.IP in "My Courses" at the very top of the screen. Click on the door symbol next to the title to "sign out" of the course.

If your name is on the waiting list, you can go to the course without making any commitment and may be allotted a place on site if a place becomes available. If you are on places 1 to 10 for a webinar, we will send you the Zoom link automatically and you can use the jump-seat option.
Please make sure you report to the lecturer on site if you wish to avail yourself of this possibility. If more students on the waiting list "try their luck" and come to the seminar or IT course than the number of places that become available, they will be allocated the available places in the waiting list order.

Non-attendance

Yes, you can cancel your registration up to one week before the course starts. To do so, simply deregister from the relevant seminar on Stud.IP. Once this time limit has expired, your registration becomes final. Any cancellation of a registration in the last week before the start of the course will be accepted only in exceptional cases, for example in the event of illness (on presentation of a doctor's note) or similar circumstances if written documentation is provided (for example, confirmed collision with a mandatory course scheduled at short notice).

For last-minute registration, please use the following form. Please note that doctor's notes will be accepted only after cancellation of your registration in writing.

Cancellations of registration that are sent to lecturers and fail to reach the ZKK in a timely manner will not be accepted.

For last-minute cancellations of registration, please use the following form.

If you fail to cancel your registration in time or do not attend the seminar without an excuse, you will be given secondary preference in the allocation of seminar and course places in the following semester. Secondary preference means that in any following semester you will only be taken into consideration in the random course allocation if not enough other students have registered for the seminar or for the IT course.

As a rule, secondary preference ends after one semester. After one semester, you will give the same chances in the allocation of places for seminars as all the other students.

Certificates of attendance

Yes, we issue (digital) certificates of attendance for all courses that run for at least four hours. The certificate specifies the course's main topics.
To be eligible for a certificate of attendance, you need to have regularly attended the course (active participation in at least 80 percent of the course) and completed any required assessments and coursework.
Generally, no certificates are issued for lectures or courses and seminars that run for less than four hours.

Since the summer semester 2020, the ZKK has been issuing only digital certificates of attendance. Usually, you will receive the certificate of attendance as a PDF file several days after the seminar has ended via a Stud.IP message. Paper certificates of attendance are no longer issued.

Write us an e-mail to zkk@uni-passau.de with the exact seminar details (course number, title, date) and we will issue a new certificate of attendance and send it to you be e-mail.

Yes. Once you have completed your studies, you can ask the ZKK to provide you with a document summarising all your assessments and coursework. If you have attended at least one seminar in each area of competency, you will receive the Competency PAssport as a PDF document. If you do not meet the requirements, we can issue an informal letter of confirmation for the seminar you attended. For this purpose, please send us an e-mail to zkk@uni-passau.de and specify which seminar or IT course, if any, should not be included. We will then send you your personalised certificate by e-mail.

Yes. You can also have your summary certificate issued in English.

General

According to the Higher Education Act, assessments completed during a leave semester will generally not be counted towards your degree (exceptions apply). However, you are welcome to attend seminars on a voluntary basis during your leave semester despite there being no accreditation.

This depends on the seminar you will be attending and is handled differently by the various lecturers. You will find all the relevant information on Stud-IP in the specifics for the individual seminars.

Yes, attendance is compulsory. You are expected to attend the seminar you have registered for in person at least 80 percent of the time in order to be able to successfully complete the course. Please note that compulsory attendance also applies to webinars.

If you can use ZKK seminars for your degree programme, the Examinations Office will enter your ECTS points in HISQIS. For them to do so, you need to submit your certificate of attendance to the Examinations Office yourself.
If you are studying at the Faculty of Computer Science and Mathematics and sit an examination in that semester, we will pass your grade on to the Examinations Office directly and make sure that the seminar is duly accredited.
To find out whether and how many ECTS point you can earn, please check out the applicable study and examination regulations.

No, this option is not available. Once you have registered for a course, registration is final and entitles only you to attend the relevant seminar or IT course.

Webinars

Like most of the digital courses at the University of Passau, ZKK courses are also usually held via Zoom. You will find the Zoom link in the Stud.IP announcements shortly before the webinar is due to start. If you are unfamiliar with Zoom, you will find useful information at https://online-lehre.uni-passau.de/studierende/.

The link to the zoom course will be published over a period of approx. one to two days in the announcements on Stud.IP.
For some IT courses, the Zoom meeting will be started directly in the Stud.IP course.

To make sure that the lecturers can verify your attendance, please use your real names (first name and surname) on Zoom and leave your camera switched on during the course. Only then will we be able to issue a certificate of attendance. Should you wish to protect your privacy, you have the option of using a virtual background in Zoom. For instructions on how to upload such a virtual background, go to https://support.zoom.us/hc/en-us/articles/210707503-Virtueller-Hintergrund.

If you do not have a camera or if your camera is not working, please let us know immediately by writing to zkk@uni-passau.de.

If you are unable to contact the lecturer, try to get in touch with the other participants via the forum or Blubber Contact. If you are unable to log in at all, cancel your registration for the seminar by writing to zkk@uni-passau.de. Please make sure to specify that you were unable to attend the seminar to the end due to technical issues. Your absence will then be noted as excused and you will not be subject to secondary preference in the following semester.

You will need special software for some IT courses (Adobe InDesign, Adobe Photoshop, SPSS). For this purpose, the ZIM has given us the option of creating a virtual computer room ("virtual PC pool") so that you can use the software in the course like you do in the computer rooms at the University. To afford yourself of this possibility, you need to install Citrix on your device before the course begins. Instructions on how to install the software will become available directly in the Stud.IP course approx. 10 days before the course starts. We also need to add all the participants as members to the virtual computer room. Only then will you be able to access the "Virtual Pool ZKK" desktop in Citrix. Please note that we can only add members to the virtual pool one or two days before the relevant course starts.
Make sure you set aside enough time for the installation of Citrix so that the course can begin on time and you get a chance to ask the ZKK any questions you may have.

Please contact the ZKK at zkk@uni-passau.de. If we are unable to help, we will forward your message to ZIM Support.

Contact

Julianna Galambos
Julianna Galambos
Room LU8 332
Ludwigstraße 8
Phone: +49(0)851/509-1428
Fax: +49(0)851/509-1426
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